Terms &
‍Conditions

The following Terms & Conditions (“Terms”) and the terms of any Subscription Agreement (as defined below) separately executed by you and Buttermilk Limited (“Buttermilk”, “we” or “us”) set out the terms between you and Buttermilk under which you may access our website https://www.buttermilk.com (“Site”), including all software, data, reports, text, images, sounds, video, and content made available through the Site.

We are a limited company registered in England and Wales under company number 10449795 and have our registered office at First Floor, 40 Great Eastern Street, London, United Kingdom, EC2A 3EP. To contact us, please email team@buttermilk.com. Our VAT number is GB123456789.

The Terms apply to all users of, and visitors to, our Site and any company, business, or other legal entity on whose behalf the Site is used. By using our Site you confirm that you have read, accepted, and agreed to be bound by these Terms. If you do not agree to these Terms, you must not use our Site. You acknowledge that these Terms are a contract between you and us, even though it is electronic and is not physically signed by you and us, and it governs your use of the Site. We recommend that you print a copy of these Terms for future reference.

If you sign up to access our StoryTracker or Companion web-based tools (“Online Tools”), which are made available via the Site, your use of those tools will be governed by a separate subscription agreement (“Subscription Agreement”). In the event of a conflict between these Terms and your Subscription Agreement, the terms of your Subscription Agreement shall govern your relationship solely with respect to any such conflicting terms.

If you are entering into these Terms on behalf of a company, business, or other legal entity, you represent that you have the authority to bind such entity and its affiliates to these Terms, in which case the terms “you” or “your” shall refer to such entity and its affiliates.

We reserve the right to update and change the Terms at any time without notice. All new features that augment or enhance the current Site, including the release of new services and resources, shall be subject to the Terms. Continued use of the Site after any such changes shall constitute your consent to said changes. Every time you wish to use our Site, please check these Terms to ensure you understand the terms that apply at that time.

We also reserve the right to modify and discontinue, at any time and from time to time, temporarily or permanently, the Site in whole or in part, with or without notice, for business and operational reasons. We will try to give you reasonable notice of any such modification or discontinuation. We do not guarantee that our Site, or any content on them, will always be available or be uninterrupted.

You are responsible for ensuring that all persons who access our Site through your internet connection are aware of these Terms and other applicable terms and conditions, and that they comply with them.

Access & Use of Site

You may use the Site only for lawful purposes. You represent and warrant that you have full power and authority to enter into these Terms and that you are eighteen (18) years of age or older. You may not use our Site: in any way that breaches any applicable local, national, or international law or regulation; in any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect; in any manner that interferes with or disrupts the integrity or performance of the Site or its components; for the purpose of harming or attempting to harm minors in any way; to send, knowingly receive, upload, download, use, or re-use any material which does not comply with our content standards below; to transmit, or procure the sending of, any unsolicited or unauthorized advertising or promotional material or any other form of similar solicitation (spam); or to knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware, or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware. You also agree: not to reproduce, duplicate, copy, sublicense, resell, rent, lease, transfer, assign, time-share, or otherwise commercially exploit or make any part of our Site available to any third party, including without limitation, the development of a competing platform or access point for use or access to our data; not to access without authority, interfere with, damage, or disrupt any part of our Site; any equipment or network on which our Site are stored; any software used in the provision of our Site; or any equipment or network or software owned or used by any third party; not to modify, adapt, or hack the Site, or otherwise attempt to gain unauthorized access to the Site or its related systems or networks; not to store on any network, hard drive, computer, or cloud-storage, or in hard copy format, any data or information obtained from the Site for any period of more than 14 days; and not to access the Site by any means other than through the interface that is provided by us for use in accessing the Site. You shall comply with any codes of conduct, policies, or other notices we provide you or publish in connection with the Site, and you shall promptly notify us if you learn of a security breach related to either the Site. You are responsible for configuring your information technology, computer programs, and platform to access our Site. You should use your own virus protection software. We do not guarantee that our Site will be secure or free from bugs or viruses.

Personal Information

We will only use your personal information as set out in our Privacy Policy which also applies to your use of our Site.

Anti-Slavery Policy

Buttermilk Limited is committed to ensuring that there is no modern slavery or human trafficking in any part of our business, our full Anti-Slavery Policy is available upon request.

Intellectual Property

All rights, title, and interest in and to the Site, its components, any software that may be made available by us in connection with the Site will remain with and belong exclusively to us. Any rights not expressly granted herein are reserved, and no license or right to use any trademark of Buttermilk or any third party is granted to you in connection with your use of the Site.

Suspension and Termination

We will determine, in our discretion, whether there has been a breach of these Terms through your use of our Site. When a breach of these Terms has occurred, we may take such action as we deem appropriate. In addition to any other remedies we may have, we may take all or any of the following actions in the event that you have breached these Terms:

• Immediate, temporary, or permanent withdrawal of your right to use our Site;
• Issue of a warning to you;
• Legal proceedings against you for reimbursement of all costs on an indemnity basis (including, but not limited to, reasonable administrative and legal costs) resulting from the breach;
• Further legal action against you; and
• Disclosure of such information to law enforcement authorities as we reasonably feel is necessary.

Disclaimers and Limitation of Liability

We make no warranties regarding your ability to use the Site, or your satisfaction with the Site. Your sole remedy for dissatisfaction with the Site is to stop using the Site. We make no warranties that the Site will be available at all times, uninterrupted, and error-free and that bugs or errors in the Site will be corrected. You acknowledge that the Site may be temporarily unavailable for scheduled maintenance or for unscheduled emergency maintenance or because of other causes beyond our reasonable control. The Site include links to other websites or services (including, but not limited to, social networking services such as Instagram and video-sharing websites such as YouTube) solely as a convenience to you (“Linked Sites”). The inclusion of any Linked Site does not imply endorsement of any third party, their services or websites or any association with the operators of such Linked Sites. You are responsible for viewing and abiding by the privacy statements and terms of service/use posted at any third party or Linked Sites. The information, products, materials and services on Linked Sites are not under our control and we do not provide or endorse any such Linked Sites or the information, products, materials or services contained on or available or accessible on or through any Linked Sites. We are not responsible if any Linked Site is not functioning properly. We make no express or implied warranties with regard to the information, products, materials or services that are contained on or accessible through any Linked Sites. Access and use of any Linked Sites, including the information, products, materials and services on any Linked Sites or available through any Linked Sites, is solely at your own risk, and you acknowledge and agree that we are not responsible or liable, directly or indirectly, for any loss or damage caused or alleged to be caused by your use of any or dealings with any Linked Site or as the result of the presence of any advertisers on the Linked Sites. The Site and all server and network components are provided on an “as is” and “as available” basis without any warranties of any kind, and we expressly disclaim any and all warranties, whether expressly stated or implied, including, but not limited to, the implied warranties of merchantability, title, fitness for a particular purpose, and non-infringement. You acknowledge that we do not warrant that the service will be uninterrupted, timely, secure, error-free or virus-free, nor do we make any warranty as to the results that may be obtained from use of the Site, and no information, advice or services obtained by you from us or through the Site shall create any warranty not expressly stated in these terms. Nothing in these Terms excludes the liability of Buttermilk for death or personal injury caused by its negligence or for fraud or fraudulent misrepresentation. Under no circumstances and under no legal theory (whether in contract, tort, or otherwise) shall Buttermilk be liable to you or any third party for:

• Any indirect, incidental, special, exemplary, consequential, or punitive damages, including lost profits, lost sales or business, lost data; or
• For any direct damages, costs, losses or liabilities in excess of the fees actually paid by you to Buttermilk in the twelve (12) months preceding the event giving rise to your claim or, if no fees apply, one hundred (£100) pounds sterling. To the maximum extent permitted by applicable law, you hereby release and waive all claims against us, and our subsidiaries, affiliates, officers, agents, licensors, and employees from any and all liability for claims, damages (actual and/or consequential), costs, and expenses (including litigation costs and attorneys’ fees) of every kind and nature, arising from or in any way related to your use of the Site. You understand that any fact relating to any matter covered by this release may be found to be other than now believed to be true and you accept and assume the risk of such possible differences in fact.

Indemnification

You shall defend, indemnify, and hold harmless Buttermilk from and against any third-party claims, actions, or demands, including without limitation reasonable legal and accounting fees, arising or resulting from your breach of these Terms or your access, use or misuse of the Site. We shall provide notice to you of any such claim, suit, or demand. We reserve the right to assume the exclusive defense and control of any matter which is subject to indemnification under this section. In such case, you agree to cooperate with any reasonable requests assisting our defense of such matters.

Linking to our Site

Should you wish to link to our Site, you may only link to the homepage of each, and may only do so in a way that is fair and legal and does not damage our reputation or take advantage of it. You must not establish a link to our Site in such a way as to suggest any form of association, approval, or endorsement on our part where none exists. We reserve the right to withdraw linking permission without notice.

Alleged infringements

In the event that you believe in good faith that materials hosted by Buttermilk in relation to the Site (including the Online Tools) infringe your copyright or other rights you may send us a written notice at team@buttermilk.com. This should set out the details of your complaint, including the identification of the materials in question and the rights you believe have been infringed, and your contact information so that we can respond to you.

General

Our failure to enforce or to exercise at any time or for any period of time any term of or any right pursuant to these Terms does not constitute, and shall not be construed as, a waiver of such term or right and shall in no way affect our right later to enforce or to exercise it. If any provision of these Terms is found to be illegal, invalid or unenforceable under any applicable law, such term shall, insofar as it is severable from the remaining terms, be deemed omitted from these Terms and shall in no way affect the legality, validity, or enforceability of the remaining provisions. These Terms constitute the entire agreement between the parties regarding its subject matter and supersede and replace any and all prior agreements, understandings, or arrangements between the parties, whether oral or in writing, with respect to the same. No representation, undertaking, or promise shall be taken to have been given or be implied from anything said or written in negotiations between the parties prior to these Terms except as expressly stated in these Terms. Neither party shall have any remedy in respect of any untrue statement made by the other upon which that party relied in entering into these Terms (unless such untrue statement was made fraudulently). Without prejudice to the foregoing, the only remedy available to a party in respect of a breach of any representation which is incorporated into these Terms shall be for breach of contract. Provisions of these Terms which either are expressed to survive its expiry or termination or from their nature or context, it is contemplated that they are to survive such termination, shall remain in full force and effect notwithstanding such expiry or termination. The relationship of the parties is that of independent parties dealing at arm’s length. Except as otherwise stated in these Terms, nothing in these Terms shall constitute the parties as partners, joint venturers, or co-owners, or constitute either party as the agent, employee, or representative of the other, or empower either party to act for, bind, or otherwise create or assume any obligation on behalf of the other, and neither party shall hold itself out as having authority to do the same.

Governing Law & Jurisdiction

The construction, validity, and performance of these Terms and any Subscription Agreement and all non-contractual obligations arising from or connected with these Terms and any Subscription Agreement shall be governed by English law, and the parties hereby submit irrevocably to the exclusive jurisdiction of the English courts to resolve any dispute between them.

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