Discovering new communities to

Fall in love
with Marc Jacobs

Serving Two Icons

01
Objective

Marc Jacobs came to Buttermilk in Q4 of 2023, wanting to reignite love for two of their most iconic handbags: The Tote and The Snapshot. The love was there; it was just latent. The audience was indifferent, and other brands had found their communities and their voices online. It was time for Marc Jacobs to step stylishly back into the cultural conversation.

02
Approach

Buttermilk knew Marc Jacobs had a community of consumers ready to be 'discovered' and activated.

We focused solely on the lowest tier of creators and cultural connectors: Brand Fans, to build the community from the ground up. Our role was to define, find, and engage creators that matched the brand's ethos—creators who were 'icons' to match 'icons' and would deliver effective UGC.

Playing Cupid

It was important to separate the Tote and the Snapshot and embrace their differences, while celebrating their similarities. The same was true for our four Brand Fan archetypes and how we would inspire them to speak to their communities.

@aleksandrakarbonara
Luxe It Girl
FOLLOWING
70K
@Bijanross
Trail Blazer
FOLLOWING
50K
@Ideal.Grace
Relatable Bestie
FOLLOWING
7.2K
@marykorlindowns
She Who Dares
FOLLOWING
4.8K

Creators were given a brief that would inspire thumb-stopping and on-brand content, whilst enabling them flexibility and creative license to create content that would resonate with their audience.

POV & Angles
Ladies Level up
Show personality
Whats in my tote
Ultra-Glam
Snap into foxus

OUR RESULTS

OUR RESULTS

The MJ Unhinged Era Started Here

TOTAL Creators activated
178
%
KPI
+20%
VIEW RATE
33
%
KPI
+120%
Total Creator Following
5.7
M
KPI
+437%
AVG. Engagement Rate
9.9
%
KPI
+97%
Total Views
627
K+
KPI
210%
Content/Deliverables
117
KPI
+18%
VIEW ALL CASE STUDIES →