Bringing Back

The Joy of IRL Shopping

Bringing the community back in store

01
Objective

Primark had huge ambitions for international expansion, with a focus on the US market; one in which its awareness was still in infancy. Primark asked Buttermilk to curate a bespoke strategy to increase brand awareness, highlight the diverse offering, effectively engage new consumers across different states and encourage footfall to their newly opened stores.

02
Approach

To balance national brand awareness, with the challenge of engaging localised audiences, we recommended Primark introduce a multi-tiered creator programme. This programme consisted of always-on brand fan activity, complemented by snapshot influencer campaigns to elevate key seasonal moments and drive footfall to Primark USA stores.

Identifying Our Community

To reflect Primark's extensive product collections, we outlined 6 creator categories that represented all the interests of Primark's demographic. All creators resided within a 1-hour radius of a Primark store to optimise local store experience.

@buffalovebirds
Fashionistas
FOLLOWING
31.2K
@mybalancedstyle
Savvy Shoppers
FOLLOWING
32.7K
@angelinakhang
Students
FOLLOWING
26.4K
@roque_80
Professionals
FOLLOWING
26.6K
@thatsbriannab
Parents
FOLLOWING
35.9K

Capturing joy in Primark stores

OUR RESULTS

OUR RESULTS

Total Creators Activated
480
KPI
480
Total Impressions
2.4
M
Total Creator Following
5.7
M
KPI
+63%
Avg. Engagement Rate
10
%
KPI
+4%
Total Content Output
1.5
K+
KPI
+173%
Total Content Engagement
495
K

Gold for best 'always-on influencer campaign'

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